Describe the bug When I run Muse Hub, it says "Muse Hub Helper service is not running" I clicked connect button, but it's not connected I tried to start Muse Hub service manually, but it immediately shuts down. So I ran muse.service.exe manually via System Account, command prompt shows like this
I removed all musescores and, reinstalled this several times but that service doesn't run
This problem is fixed just, by connecting USB My Windows' drive letter is not C, I think this caused the problem
Can you confirm that the
A:\ProgramData\MuseHub folder exists? (and if anything is inside that folder).
Also, if you could please send over a screenshot of regedit with the path of
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders that would be great!
Yes, A:\ProgramData/MuseHub exists It has Downloads, Log folder and Settings.json file In Download, .musedl, Installers, Instruments folder exist
Hub made ProgramData folder in C drive (USB) It has MuseSampler folder. (In musesampler folder, just .config file exists)
Here's regedit screenshot!
MuseSampler folder in C drive is helpful, thanks!
Did hub not work at all when you first launched it (service disconnected), or did it stop working after you downloaded a library?
It's case of service disconnected (first launched it) If USB disconnected, Hub doesn't work properly and service can't be started
WOW6432Node side of above registry